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Cookie Policy

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Personalise our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions
  • Tailoring content to your needs
  • Remembering if we have already asked you certain questions (e.g. you declined to take our survey)

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube or Vimeo video.

Disabling these cookies will likely break the functions offered by these third parties.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites, as cookies are a standard part of most modern websites

It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Cookies used on our site

Cookie Name

Expires

Information

exp_last_visit

1 day

Checks if you have visited the site before and if we should remember your login details.

exp_csrf_token

1 day

This cookie protects against Cross Site Request Forgery (CSRF)

_ga

2 years

Google Analytics: Anonymised collection of visitor statistics (this info is not personally identifiable)

_gid

2 days

Google Analytics: Anonymised collection of visitor statistics (this info is not personally identifiable)

CookieInfoScript

Never

Checks if you have had the cookie message displayed before and hides it if you have already agreed.

PHPSESSID

-

Session Cookie: this sets the time which the cookies will use to determine their expiry.

exp_last_activity

1 day

Checks the date of last visit (if applicable)

exp_sessionid

1 day

Remembers that you are logged into the site. Used only for logged in members.

exp_expiration

1 day/1 year

Determines the length of the session for a logged in user. There are two options for this cookie: if the user has selected remember me then it is set to 1 year, and if not then it's set to the datetime that the user logged in. Used only for logged in members.

exp_store_cart

2 days

Saves items added to you shopping cart.

_gat

1 day

Google Analytics: Anonymised collection of visitor statistics (this info is not personally identifiable)

exp_tracker

-

This cookie remembers the last 5 pages you’ve visited on our site. We use that information to redirect you to the page you were on before you submitted a form for example.

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